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| About Us Get Up & Grow are committed to delivering an efficient and friendly service. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Get Up & Grow, 2 Great Strand Street, Dublin 1, IRELAND. ph.: (353) (01) 872 7240 fax: (353) (01) 872 7229 email: info@getupandgrow.ie |
| Making A Purchase Browse our store, click on the 'add to cart' button beside any items that you wish to buy, this places your goods into the shopping cart. When you are ready, click on 'Checkout' this will take you to the checkout page where you can review your order and make any changes you need. To complete your transaction you will be asked for a few details that we need to be able to complete the order. We accept online credit card payments. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling We deliver anywhere in Ireland using Nightline, after confirmation of your order details, your goods can be with you the same or next day using Nightline. The costing is €12.35 up to 25 Kilos with fifty cents added for each additional kilo. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made within Ireland, the standard VAT rate is included in the retail price where applicable. |
| Credit Card Security When the order is placed and you click on the checkout button, the cardholder will be redirected to a payments page on Realex Payments’ secure server. |
| Guarantee Many of our items come with a full manufacturer's warranty. If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly, confidentially and effectively, we will reply within 5 working days. |
| Reaching Us If you need to reach us regarding an order, please email us using the link on the store page, alternatively, you can call on (01) 872 7240 (International +353) or fax us on (01) 872 7229 or write to us at Get Up & Grow, 2 Great Strand Street, Dublin 1. |
| Privacy Policy Get Up & Grow respect your privacy, our website operates in accordance with the Data Protection Act of 1998. We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes If you subscribe to one of our mailing lists to be notified of sales and special offers, new products, or special events, you can opt out at anytime by sending us an email to sales@getupandgrow.ie with UNSUBSCRIBE in the subject line. |
| Returns Policy Your Statutory rights are not affected by any of the following store policies. Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will give a full refund after goods are returned to us in the same condition in which they were shipped. Or we will replace items if they are faulty on delivery to you, and we are notified within 24 hours of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing. |
